Privacy Policy

I. CONSENT

By submitting your personal data to IDDO, INC., you consent to the agency’s use of the personal data and information shared for the purpose for which you submitted the same. You further consent to the agency disclosing the information and personal data you have given to its third-party vendors or suppliers who provide services or functions on its behalf, including but not limited to airline and hotel bookings, credit card processing, business analytics, customer service, marketing, and other related activities.

In addition, by sharing your information to the agency, you further accept, confirm, and agree that: (a) the information you have given to IDDO, INC. is complete and accurate; and (b) that your failure to provide complete and accurate information may potentially result in IDDO, INC.’s inability to provide you with any of the products and services you have requested from IDDO, INC. In such a case, you agree that the agency shall not be liable for any damage arising from the said inability.

II. INFORMATION COLLECTED

IDDO, INC. receives and stores the information you provide for the fulfillment of a given purpose. This includes information that can identify you, including your first and last name, telephone number, postal and email addresses, and fax number. The agency may also request information about your airline and hotel room preferences, loyalty, frequent flyer and/or car rental program information. While you can choose not to provide information, some information about you is required in order for you to initiate and complete transactions with the agency.

IDDO, INC. will not collect credit card information manually from its Clients. Those who opt to pay through credit card online will be directed to Paypal’s encrypted portal.

IDDO, INC. may also collect information that is necessary for subscribing to mailing lists and/or joining a Viber community channel. The agency makes use of email subscriptions, and its Viber community channel for the purpose of informing and updating its Clients of its products and any updates regarding the same.

III. INFORMATION USE

IDDO, INC. may use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, to communicate with you in general; to respond to your questions and comments; to allow us to contact you for customer service, if necessary; to measure interest in and improve our products, services, and website; to notify you by email or post about special offers and travel-related products and services that may be of interest to you; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce the Terms and Conditions of our agreements with you; and as otherwise described to you at the point of collection.

You will also receive an email whenever we have an update to any of your information on our records. Please note that you will have the opportunity to choose not to receive these email messages and any such email we send.

IV. SHARING OF INFORMATION

IDDO, INC. may share your information with:

1. Suppliers, such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. Please note that these suppliers may also contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review or complaint you may submit.

2. Third-party vendors who provide services or functions on the agency’s behalf, including credit card processing, business analytics, customer service, and marketing. The agency may also authorize third-party vendors to collect information on its behalf to facilitate your transactions. Its third-party vendors or suppliers use the information you provide to perform their functions. Its third-party vendors are not permitted to share or use the information for any purpose that has not been authorized by IDDO, INC.

3. Business partners with whom the agency may jointly offer products or services. Please note that IDDO, INC. does not control the privacy practices of these third-party business partners.

TRIPHAPPY.PH may also share your information:

1. Where required by law in the good faith belief that disclosure is necessary to comply with applicable laws or legal processes.

2. When the agency believes it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of TRIPHAPPY.PH.

3. In connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.

The agency also may share aggregate or anonymous information with third parties, including partners for promotional purposes.

V. RETENTION

After the completion of the purpose, your personal data may be retained by IDDO, INC. for record purposes over a reasonable period of time.

VI. DATA PROTECTION

The agency has implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. Only authorized IDDO, INC. employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, the agency uses encryption when transmitting personal information that is sensitive to you (e.g., credit card details) between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

VII. DATA DELETION

Mandatory deletion will be conducted by the agency from time to time, after regular evaluation of its records. If at any time, you want your personal records to be expunged from the agency’s database, you can send a request via our email: sales@triphappy.ph, with the subject “PERSONAL INFORMATION DELETION REQUEST” along with your contact information so that the agency can reach you and verify your identity before proceeding with the data deletion. Please expect a processing period of around 1-2 weeks before the process is finalized since this has to be done manually and verified accordingly.

VII. CONTACT US

If you (a) have any questions or feedback relating to your personal data or information or the agency’s Policy; (b) would like to withdraw your consent to any use of your personal data or information as set out in this Policy; or (c) would like to obtain access and make corrections to your personal information, please do not hesitate to contact us by sending an email to: sales@triphappy.ph.

Any request to withdraw your consent given here or access or correct your personal data may be subjected to such restrictions and conditions as prescribed under the Act.